Warranty & Guarantees

With over 20 years of experience serving Kingsport, Johnson City, & Bristol TN & surrounding areas, we stand behind the quality of our work and the reliability of our services.

Our Commitment to Quality

At AAA-1 Heating & Cooling, we believe in delivering excellence in every aspect of our services. That’s why we offer comprehensive warranties and guarantees to ensure your satisfaction and protect your investment in your HVAC system.

Manufacturer’s Warranty

Most HVAC equipment comes with a manufacturer’s warranty that covers defects in materials and workmanship for a certain period, usually ranging from 5 to 10 years or more. This warranty ensures that if the HVAC system fails due to manufacturing defects within the specified time frame, the manufacturer will repair or replace the equipment.

Installation Warranty

At AAA-1 Heating & Cooling, we offer a 1-year labor and preventive maintenance coverage on all new equipment installations. This warranty covers the labor and workmanship involved in installing the HVAC system and ensures that if there are any issues with the installation, we will rectify them at no additional cost.

Extended Warranties

In addition to the manufacturer’s warranty and our installation warranty, customers can purchase extended warranties on York branded products. These extended warranties provide additional coverage beyond the standard manufacturer’s warranty, covering both parts and labor for an extended period. This offers peace of mind and protection against unexpected repair costs.

Our Promise to You: When you choose AAA-1 Heating & Cooling, you can trust that you’re getting the highest quality products and services backed by industry-leading warranties and guarantees. Our team is dedicated to your satisfaction and will work tirelessly to ensure that your HVAC system performs optimally for years to come.